This is our 'castle,' but our heart is our people
DirectPay: Your Trusted Partner in Financial Services
25+ Years of Experience, Innovating the Future of Payments.
Since 1996, DirectPay has been at the forefront of the financial services industry. Starting as a currency exchange, we have evolved into a modern Payment Institution, offering a comprehensive range of services to meet all your financial needs.
With over two decades of experience, our primary goal is to provide reliable, fast, and secure money transfer and payment services to our valued customers. As a Payment Institution licensed by the Bank of Greece, we are committed to contributing to the development of a modern and efficient payment ecosystem in Greece.
Our Vision
We envision a world where financial transactions are simple, accessible, and secure for everyone. Our mission is to be recognized as the leading payment services provider in Greece, offering innovative solutions that meet the ever-changing needs of our customers.
What We Offer
DirectPay offers two main categories of services: money transfer services and bill payment services. Specifically:
- Money Transfer Services: We represent MoneyGram, a global leader in electronic money transfers, as well as smaller, regional companies such as RICOgram for Georgia, GCC for Pakistan, and RCBC for the Philippines. Through these companies and banks, we cater to the need for immediate money transfers with cash pickup and direct bank deposits.
- Bill Payment Service – DirectPay myBills: This service allows you to pay any type of bill, for private businesses and public agencies. Notably, our platform includes over 250 municipalities and municipal water companies.
Our Goals
- Network Expansion: Continuously expand our partner network, strengthening our presence throughout Greece and exploring new markets.
- Innovation: Pioneer the development of new products and services, leveraging technological advancements to provide our customers with an optimal and comprehensive payment experience.
- Strengthening Partnerships: Expand our collaborations with reputable store networks, such as Market-In and ACS, to provide easier access to our services for customers.
- Digital Presence Enhancement: Develop modern digital platforms that enable our customers to conduct their transactions quickly and easily from anywhere.
What we Aspire
To be recognized as the most trusted and innovative payment services provider in Greece. Our goal is to make domestic and international money transfers and payments a simple and efficient process for all our customers.
Our Values
Trust
At Direct Pay, trust is the cornerstone of our business philosophy. We build relationships of trust not only with our customers but also with partners and the wider community. We are committed to providing reliable services and being consistent in our promises. Every action and decision we make aims to foster this feeling of security and mutual respect, making us your trusted partner in financial transactions.
Innovation
At Direct Pay, innovation is in our DNA. We constantly invest in research and development in order to offer the most modern and efficient payment solutions. Our team is constantly working to develop new technologies that simplify and improve the experience of our users. In this way, we maintain our market leadership and respond to the ever-changing needs of our customers.
Integrity
Integrity is the basis of all our business activities at Direct Pay. We operate with complete transparency and follow strict ethical standards in all our dealings. This means honoring our obligations, maintaining honesty in our communications and remaining impartial in our decisions. Our commitment to integrity ensures that every customer and partner is treated with fairness and respect.
Customer service
At Direct Pay, the customer is always at the center of all our decisions. We seek to deeply understand the needs and expectations of our customers in order to provide the best possible service. Every contact with our company is an opportunity to confirm our commitment to the care and support of our customers. We are here to ensure that every experience with Direct Pay is a positive and rewarding one.
Security
The security of transactions and the protection of personal data are absolute priorities for Direct Pay. We implement the most advanced security measures to ensure the protection of our customers’ data from any threats. We are dedicated to providing a secure environment for all financial transactions, thereby offering the peace of mind and confidence our customers deserve.
Partnerships
Hundreds of businesses trust DirectPay and choose to offer additional financial services to their existing and potential customers. A prominent partnership is with the Market-In supermarket chain, which offers our services in its 261 stores, as well as the ACS courier company, which offers the DirectPay myBills service through its 203 stores.
“DirectPay has been recognized by MoneyGram International as the fastest-growing MoneyGram partner network in Europe.”
Services offered
Bill Payments
Money Transfer - MoneyGram
Money Transfer – Other Services
